We appreciate that all families want to ensure their loved ones are safe and cared for.
Restrictions due to COVID-19
The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are asking for your understanding that you consider not visiting the hospital unless you are an immediate family member or carer of the patient. The ongoing requirement for physical (social) distancing means that we will continue to limit the number of visitors to our facilities.
Each patient will be allowed one visitor at a time. Please note that the Government’s requirement for a minimum of 4 square metres per person in an indoor space and 1.5 metres social distancing means that the time limit for visitors is limited to two hours, and may have to be staggered.
To ensure the safety and wellbeing of our hospital communities Healthe Care has mandated the following Visitor Restrictions.
Until 14 days have lapsed from returning or arriving from overseas (flight/cruise), interstate travel; AND/OR
Have been in close contact with a confirmed or suspected case of COVID-19 in the previous 14 days; AND/OR
Diagnosed with COVID-19 (unless no longer directed to be self-isolated); AND/OR
Have a fever (even if mild) or respiratory illness like symptoms (a cough, shortness of breath, runny nose, tiredness and breathing difficulties); AND/OR
A recent loss of the sense of smell? OR an altered sense of taste? you must follow the advice of the public health authorities AND
DO NOT ENTER THE HOSPITAL OR VISIT OUR PATIENTS FOR 14 DAYS
If you are unwell and require urgent medical attention you should contact your GP or call 000 for an ambulance (this will work even without phone credit).
Visitors are required to bring and wear their own mask
Special circumstances will be considered for family members of palliative and end of life patients
All visitors (including essential contractors or representatives) will be screened at entry to the hospital before access is granted to the hospital. This includes recording your temperature. If your temperature is over 37.5°C you are not permitted to enter the hospital
Volunteers and other non-essential visitors will not be visiting our facility until further notice
Visitors aged under 16 years are not allowed, other than for the purposes of end of life support for a patient.
Practice physical (social) distancing by:
Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
Avoid shaking hands, hugging, touching or kissing other people or sharing food
Avoid close contact with anyone with cold or flu-like symptoms
If you are asked to wear a surgical face mask, after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub
We are also encouraging visitors to download the Australian Government’s COVIDSafe app, which is designed to provide early notification of possible exposure.
If you are concerned please contact healthdirecton 1800 022 222 or the Public Health Unit for further information on 1300 066 055.
The hospital is reachable via phone 24/7. Please note our main reception hours below and be advised that during after hours, our phones are diverted to the nurses stations. Our patients take priority over the phones so sometimes there are delays in phone answering. Please do try again.
Monday to Friday 8:00am - 6:00pm
Saturday 8:30am - 12:30pm
In consideration of all patients and visitors, please be mindful of noise levels and COVID restrictions when using our common areas. We have a comfortable and warm coffee/tea seating area in the foyer of the hospital as well as a beautiful Therapy Garden in our centre courtyard. All with limited seating to abide by COVID restrictions presently.
Children are welcome at Forster Private Hospital but must be supervised by an adult at all times.
During COVID-19, any child under the age of 16 will be unable to visit patients or enter the hospital.
Save time by Pre-Screening
Save time on the day of your visit to the hospital, by completing our pre-screening questionnaire on your smart phone athttps://screen.healthe.care/forster or by scanning the QR code below: