A strong commitment to safety and quality underpins everything that we do at Forster Private.
We recognise that the safety and quality of health care is important to patients / consumers, their carers, health care providers and the general community. A strong commitment to safety and quality underpins everything that we do at Mayo Private, we achieve this through a strong clinical governance framework.
Clinical Governance is the system by which the Healthe Care Board, managers and clinicians share responsibility and are held accountable for patient safety, minimising risks to consumers and for improving the quality of clinical care.
We actively seek patient/consumer feedback and participation in their health care, to assist us to continually improve our services.
The framework structure consists of key organisational elements to effectively improve the quality of healthcare:
Governance, leadership and culture
Community and consumer involvement
Competence and education
Information/knowledge management and reporting
Healthe Care participates in the Australian Council for Healthecare Standards (ACHS) Clinical Indicators Program. This program provides measures of the outcomes of patient care.
The ACHS provides each hospital with a report on their own performance comparing the rate achieved for each individual measure with the rate expected for that measure.